In recent years, leadership has shifted from a “command-and-control” approach to an engagement approach. The idea that a leader’s job is to bark orders at people and let them do the work is outdated and would have most direct reports heading for the door. However, hands-off, groupthink-oriented “laissez-faire leadership,” which offers little-to-no direction or communication...Read more
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Most organizations provide a comprehensive initial new manager development program. These programs include the latest research about becoming a great manager, such as innovative programs like the Oz Principle, Situational Leadership, Targeted Selection, and unique team-building events where participants engage in activities like walking around a field blindfolded and holding hands. These approaches are fine,...Read more
When upper management identifies high-potential candidates for management, it should provide those candidates with a comprehensive preparation program to prepare them to assume a management role. Part of that training should focus on teaching the candidates a basic employee engagement model, how to create an environment that drives engagement, and just as important, how to...Read more
The idea that managers play a critical role in creating engaged workforces is not new. In fact, the concept that an inspired workforce is more effective than one that is not has been around since at least the 1950s, and great leaders probably have intuitively known this for ages. Additionally, the role that managers play...Read more
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