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Category Archives: performance

Power of Behavior-Based Feedback

Feedback is one of the most effective tools you can apply to develop direct reports. However, if applied incorrectly, at the very least it will be ineffective; if implemented poorly, it can have detrimental impact on direct reports’ development. Effective feedback starts with trust, which ensures that direct reports view positive feedback as genuine and...
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Performance Objectives versus Learning Objectives

Have you ever seen a learning objective like the following for a training program: “By the end of this program you will understand . . .” We see them all the time. The problem with this type of learning objective is that it lacks action. The verb “understand” is not action oriented. The goal of...
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