4 Training Initiatives for Q4
We’ve officially entered Q4! Finish the year off strong by investing in adult learning solutions that will help your leaders
Creating Value-Based Relationships in Customer Service
Quality customer service exceeds simply addressing complaints and concerns. Call center representatives should understand the importance of creating value-based relationships
3 Tips for Working Effectively on a Matrix Team
Matrix teams are composed of cross-functional team members who come together with a shared goal but report to different departments
How to Measure Training Effectiveness
As you experiment with new instructional approaches and refine your training programs, you may find it beneficial to explore the
The 5 Learning Theories of Adult Learning
There are 5 theories that shape instructional delivery in adult learning: transformational, experiential, self-directed, project-based, and action-based. Romar Learning Solutions
What Is Results-Driven Upskilling?
Development (or “upskilling”) should be about helping the learner achieve better results, something practical that benefits the learner or the
The 4 Pillars of Leadership Agility: Discovery Mindset
There are four pillars of leadership agility: discovery mindset, learning, communication, and change. In our latest article, we discuss the